To Contact usWe value our customer service and try to ensure we can be contacted easily at appropriate times.
Please see below for information and our contact detailsTo send e-mails to us you can click on the links below.
Please note that most of us are now off to Chelsea for most of the rest of May.
You may find that replies are a little delayed due to reduced numbers of staff at the nursery.We generally download and deal with e-mails daily and usually aim to deal with any queries within 3 working days.
As the nursery develops we will direct e-mails to computers located in different parts of the nursery, so to ensure your message is not delayed, please select the appropriate link.
If you have not heard from us after 4 days it is likely that your e-mail did not arrive, or it could be that we have a problem with a computer, e-mail server, or broadband connection, etc.
If you need an urgent reply you can telephone or fax to check.PLEASE NOTE - If sending PICTURES it is vital to REDUCE the file size to about 150kb to make them readable in an e-mail.
Files larger than 500kb may be deleted from our server.For administrative matters and business messages use clematis@thorncroft.co.uk
For all sales and availability enquiries please use sales@thorncroft.co.uk
You can telephone us on 01953 850 407 (from UK) or +44 1953 850 407 from overseas.
Our telephones are manned whenever the shop is open -
Tuesday to Saturday 10:00am to 4:00pmOur fax number is 01953 851788.